Adult Services

Homecare (including complex care)

Our expert nurses and carers support people of all ages, from young to the elderly. Helping them to live the fullest life possible, whatever health challenges they face.

An adult female with oxygen support in a wheelchair with a child sat on her lap while reading

The very best care for every person

When a friend or loved one has a healthcare need, it can be concerning and make everyday life a challenge. We know that our ability to deliver on those needs – and to work well with the other people in their lives – can help relieve that pressure. We are determined to improve the quality of life for every person in our care, as well as for their loved ones.

Exceptional care delivered the right way, by the right person is why First Option exists. Because we know what a huge difference this can make at a critical time. Bringing clarity and simplicity to what can be complex processes – and working holistically – considering practical and social needs alongside medical provision, help us to make that difference.

We provide temporary and long-term care for adults of all ages. As specialists in complex care, we provide a full range of services.

First Option is a healthcare provider with own specialist training division. Our leadership team has over 75+ years of clinical experience between them, we are a leading provider in complex healthcare training and provision.

Our specialist team of carers and nurses provide tailored support for adults of all ages. From physical disabilities to neurological and neuromuscular conditions. As well as autism, mental health and wellbeing.

Our care includes:

Tracheostomy and ventilator care
Enteral feeding and Total Parental Nutrition (TPN)
Spinal and brain injury care
Neurological conditions
Bowel & Catheter care
Complex Diabetes
Complex Epilepsy & Seizure Management
Severe Dystonia

Genetic Conditions
Palliative and end-of-life care
Rehabilitation
Personal care
Educational & activity support >
Mental health and wellbeing >
Autism, learning disabilities and behaviours that challenge >
And much more …

An individualised approach for every person

We understand how multiple healthcare, social and practical needs can affect each other. We look at the whole picture, before we develop a fully bespoke care plan.
We select personnel and then ensure individualised training for your assigned staff. All centred around the specific needs.
We provide bespoke training for families and other carers Find out more >

We adjust for changing needs, providing clinical oversight and monitoring individual care plans.
Working with health and social care teams, we ensure seamless transitional care, from young peoples’ services to adult services as needed.

What you can expect:

Our own highly trained and vetted First Option Healthcare staff – we rarely use outside agency staff. An expert team with the correct training that can cover the shifts you need.
Quickest available care provision. From clinical assessment, to care plan and funding agreement in place.
Access to a clinical-led helpline 24 hours a day, 7 days a week
Last-minute cover. Available within 24-hours to cover shortfalls with your current provider.

Fully regulated by the Care Quality Commission.
Family support and advocacy – we work with health and social care teams to ease communication and join up the dots.
Care you can rely on. We will do what we say and are transparent in our communications.
The best and most advanced complex care provided in a ‘hospital at home’ setting.