Information for Public Sector Clients

Comprehensive Healthcare services from a partner you can trust

First Option Healthcare is dedicated to delivering high quality and effective care provision for Clinical Commissioning Groups, Local Authorities, case managers and healthcare professionals.

As part of our service to you, we undertake our own comprehensive clinical assessment, with full care mobilisation, including bespoke care plan development delivered within a maximum of ten days from initial commission.

A dedicated clinical team will provide regular ongoing plan reviews, family support and advocacy. A monthly quality review enables the care plan and risk assessments to be updated as required, ensuring any concerns arising are dealt with in a sensitive and timely manner.

Our senior clinical team each have more than 20 years experience, they lead a fully comprehensive audit structure to ensure sound clinical governance is maintained throughout the service at all times.

We work with multiple Clinical Commissioning Groups, Commissioning Support Units and Local Authorities across the country, ensuring consistently high standards and continuity in the delivery of all paediatric and adult homecare packages.

  • A dedicated clinical team will handle your healthcare package requirements, with temporary and long-term care support

  • Quickest available care provision. First Option Healthcare can provide full care mobilisation, including our own clinical assessment, comprehensive care plan development and funding agreement, within a maximum of ten days from initial commission

  • Excellence guaranteed. We only ever use highly trained and vetted First Option Healthcare carers, never outside agency staff

  • Our team is contactable 24 hours a day, 7 days a week  – we have a dedicated out of hours service and a clinical on call rotation

  • App-based monitoring of your on-going care plans, providing families and CCGs with complete visibility and control of care plan

Highest levels of care with the quickest mobilisation and staff provision

Safety is a primary concern and we carry out a vigorous and thorough vetting procedure including employer references, eligibility to work, DBS, NMC and immunisation checks. We are regulated by the Care Quality Commission and maintain the highest data security standards. These include the completion of the Data Security and Protection Toolkit assessment, and using NHSmail for all information sharing.

In addition to meeting your homecare needs, we pride ourselves on filling last-minute staffing crises, even in the most geographically remote areas and often within 24-hours. Short notice does not mean compromise. We only recruit the most talented personnel who have a genuine passion for their vocation and proven experience at providing top quality care.

First Option Healthcare is dedicated to providing Public Sector Healthcare bodies with the very best homecare, training, and staff recruitment services.

  • We are able to meet your staffing needs for a small, medium or large workforce, whether for ad hoc shifts or for longer-term, planned cover

  • Last-minute cover also available within 24-hours to cover staff shortfalls

  • First Option Healthcare training packages can also be accessed by Clinical Commissioning Groups, including bespoke and personalised support

  • NHSmail for full compliance with the Data Protection legislation, the email for clients to contact us is

  • View our most recent CQC report here >

  • Full Public liability, Professional Indemnity & Employers Liability insurance.


0333 577 0305


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We won't share your details with anyone else or other GDPR statement here Privacy Policy >

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